Frequently Asked Questions
Everything you need to know about your ultra-light gear.
How much weight can a Nanobag carry?
Despite weighing only a few grams, our bags are engineered with diamond ripstop fabric that can safely carry up to 66 lbs (30 kg).
Is the material waterproof?
Nanobags are water-resistant, meaning they will protect your belongings from light rain and spills, though they are not intended for full submersion.
How long does shipping take?
Standard shipping typically takes 7-12 business days internationally. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I wash my Nanobag?
Yes, you can hand wash your bag with mild soap and let it air dry. We recommend avoiding machine washing or tumble drying to preserve the integrity of the technical fabric.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original packaging for a full refund.
Do you ship worldwide?
Yes, we offer free international shipping to over 100 countries to ensure everyone can enjoy a more sustainable shopping experience.